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Web Based Help Desk

$100.00

[Per Month]

 

Product Description

Shilpi Help Desk 10 manage and deliver support services to your employees and customers through a central web-based help desk portal.

  • Integrate customer and employee supports in one place.
  • Bringing all of your communications and support across channels in one place.
  • Keep Support Tickets and replies.
  • Department Wise and Representative wise Tickets Segregation.
  • Notifications of Replies via Email, SMS etc.
  • Predefined replies and knowledge base integrations
  • Documents Manager, display and open documents like circulars, notifications etc

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